Generally, if the menu option to send a file isn't available, this means that the administrator has disabled file transfer capabilities for that user. For more information about Skype for Business Online network requirements, go to the following Microsoft Knowledge Base article:Ģ409256 You can't connect to Skype for Business Online, or certain features don't work, because an on-premises firewall blocks the connection More Information ![]() If a user doesn't see the option to transfer files, verify that file transfer capabilities are enabled for that user.įirewalled networks must meet the network requirements for Skype for Business Online. For Skype for Business Online administrators If you receive an error message when you send or receive files, make sure that the file type being transferred isn't one of those that is listed in the "More Information" section. Solution For Skype for Business Online users You can't send pictures directly in an Instant Messaging (IM) conversation.When you send files to contacts, you receive an error message. ![]()
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